30-Day Free Returns
We stand behind our products. If you're not satisfied for any reason, return your order within 30 days for a full refund — no questions asked.
Eligible for Return
- • Unopened, unused products in original packaging
- • Items damaged during shipping
- • Wrong item received
- • Products with manufacturing defects
- • Orders within 30 days of delivery
Not Eligible for Return
- • Custom-printed or branded packaging
- • Opened packing peanuts or loose-fill products
- • Items returned after 30 days
- • Products damaged by misuse
- • Wholesale orders over 500 units (contact us)
How to Return
- 1Email [email protected] with your order number and reason for return.
- 2We'll send you a prepaid return shipping label within 1 business day.
- 3Pack the items securely and drop off at any Canada Post location.
- 4Refund is processed within 3–5 business days of receiving the return.
Refunds
Refunds are issued to your original payment method. Processing time is 3–5 business days after we receive and inspect the return. You'll receive an email confirmation when your refund is processed.
Questions? Email [email protected] or call (514) 123-4567.